InLife Benefits Insurance Company, Inc. is a leading insurance and employee benefits provider in the Philippines, offering life insurance, healthcare, and corporate benefits solutions to local and multinational companies nationwide. It is backed by InLife, the largest Filipino-owned life insurance company in the country.

Duties and Responsibilities:

• Process and evaluate insurance claims documents submitted by clients and healthcare providers.
• Review claim forms, medical records, and supporting documents for completeness and accuracy.
• Perform clerical and administrative tasks such as filing, scanning, photocopying, encoding, and document organization.
• Maintain and update claims records and databases with accurate information.
• Coordinate with internal departments and clients regarding claim requirements and status updates.
• Ensure claims are processed within the company’s turnaround time and service standards.
• Verify policy coverage, benefits, and eligibility of claims based on company guidelines.
• Handle client inquiries and provide professional assistance regarding claims concerns.
• Prepare reports and documentation related to claims processing activities.
• Ensure compliance with company policies, procedures, and confidentiality standards.
• Assist in resolving discrepancies and escalated claims issues when necessary.

Results / Key Achievements:

• Processed claims accurately and efficiently while meeting daily productivity targets.
• Maintained organized filing systems and accurate documentation for smooth claims operations.
• Minimized claim processing errors through strong attention to detail and proper records management.
• Improved turnaround time through efficient clerical support and coordination with stakeholders.
• Provided timely updates and quality customer service to clients and internal teams.