Customer Service Representative

Simana Network Sdn Bhd

Negotiable
On-site - IpohFresh Graduate/StudentHigh/Senior High SchoolFull-time
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This job is open to Malaysian

Job Description

Benefits

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Employee of the Month Award, Employee Recognition Program, Incentives

  • Professional Development

    Job Training, Mentorship Program, Professional Development

 Come build community, explore your passions and do your best work at Simana Network. This opportunity will allow you to bring your aspirations, talent, potential - and excitement for the journey ahead.


This is a full-time position open to graduates or anyone who is looking for a career change.


As SPM Leavers, Graduate Trainee Representatives (Immediate Starter), you will develop, maintain, and build upon foundational relationships with customer. Guides and leads conversations to facilitate the achievement of our clients business objectives by engaging with customer. This opportunity will allow you to lead the team and customer, prioritization of engagements, and management is what we expect to address agreed-upon customer outcomes and account priorities.


Simana Network mission is to empower every person and every organization on the planet to achieve more. As a business group, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.


Responsibilities

• You will learn to handle customer and team member and with guidance from more experienced colleagues.

• You will learn how to identify, navigate and communicate with key customer at different levels and learn how to guide and lead conversations to all new team members.

• You will grow your communications skill.

• You will understand the organizational and customer success strategy.

• Responsibilities: After extensive training, your primary responsibility will be achieving client’s sales targets. Thereafter;

• You will be responsible for the division’s marketing objectives, strategic planning, organizing, implementing promotional activities as well as managing the day-to-day operations of the division.

• Managing the company’s marketing materials & events.

• Lead & manage projects teams

• Planning, coordinating & execution

• People & Campaign management

• You will embody our culture and values


Job Requirements:

• Candidate must possess at least a SPM or higher. Fresh graduates are welcome.

• Applicants should be Malaysian citizens or hold relevant residence status.

• Excellent presentation skills with the ability to hold and develop interest of acquiring new customers.

• Disciplined and self driven

• Committed to customer excellence and who are customer orientated.


This is a perfect opportunity is for recent graduates, graduates who have not found the right career path or an individual looking for a career change whom wishes to learn marketing and sales, but also seeks advancement potential within the corporate field. Candidates should be ready and willing to learn all aspects of our company, which will prepare them to perform the tasks of future management.

Customer ServiceStrong Work EthicTeam PlayerProblem SolvingOrganizational SkillsPeople SkillsInterpersonal Skills
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Simana Network

Pegawai HRSimana Network Sdn Bhd

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Working Location

No 9b, Persiaran Greentown 9, Greentown Business Centre, 30450 Ipoh, Perak, Persiaran Greentown 2, Pusat Perdagangan Greentown, 31350 Ipoh, Perak, Malaysia

Posted on 17 Dec 2025

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