• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
• Handle customer complaints with empathy and professionalism, ensuring a positive experience.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes and drive customer satisfaction.
• Stay updated on products, services, and promotions to provide effective support.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 3-5 years of experience in customer service or related field
• Skills and Competencies: Strong communication skills, problem-solving abilities, and customer-focused mindset
• Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively
• Qualities and Traits: Patience, positive attitude, and a willingness to learn