Job Responsibilities

1. Accurately identify customer needs and provide professional assistance.

2. Follow up on orders and after-sales matters to ensure customer satisfaction.

3. Collect, organize, and analyze customer feedback to improve service quality.

4. Conduct regular customer follow-ups to maintain strong customer relationships.

5. Stay updated on market trends and support continuous service optimization.

Job Requirements

1. Proficient in Mandarin (reading and writing); basic English comprehension is required.

2. Fresh graduates are encouraged to apply.

3. Strong sense of responsibility, self-motivation, and commitment.

4. Able to work under pressure and adapt to a fast-paced, shift-based environment

Please be aware that only shortlisted candidates will be contacted for further interview arrangements.