Customer Service Representative

SW Auto Tyres & Accessories Centre

RM1.4-1.6K[Monthly]
On-site - Negeri Sembilan Others<1 Yr ExpDiplomaFull-time
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This job is open to Malaysian

Job Description

  • Provide excellent customer service and support via telephone, email, and chat.
  • Address customer inquiries and resolve issues efficiently and effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Assist in training new staff on customer service protocols and procedures.
  • Collaborate with other departments to address customer needs and improve service delivery.


Requirements

  • Educational Qualifications: Diploma in a relevant field
  • Experience Level: 0–2 years
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and a customer-oriented mindset
  • Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment
  • Qualities and Traits: Patience, empathy, and a positive attitude towards customer service
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alvin yong

HR ManagerSW Auto Tyres & Accessories Centre

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Posted on 19 January 2026

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