Customer Service Representative
Miranda HR
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Time Off & Leave
Sick Leave, Vacation Leave
- Respond to customer inquiries via email or chat.
- Provide accurate information on products and services.
- Resolve customer complaints and issues efficiently.
- Document interactions in the CRM system.
- Maintain a high level of professionalism and empathy.
- Meet performance goals and metrics consistently.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience preferred.
- Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, technical skills, and familiarity with Salesforce.
- Working Conditions: Office environment, often involving extended periods on the phone.
- Qualities and Traits: Strong communication skills, patience, empathy, and adaptability.
Rei Flores
HR OfficerMiranda HR
Active within three days
Working Location
Silver City 3 Bldg.. Central Ave, Pasig, Metro Manila, Philippines
Posted on 05 September 2025
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