Description

• Respond to customer inquiries via phone, email, or live chat.
• Provide accurate information regarding products and services to assist customers.
• Handle customer complaints and provide effective solutions in a professional manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other staff members to ensure customer satisfaction and retention.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 1–3 years
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to manage multiple tasks effectively
• Qualities and Traits: Positive attitude and patience towards customer queries
• Working Conditions: Comfortable working in a fast-paced environment