Customer Service Representative
西安德睿卿企业管理咨询有限公司
Remote Details
Open Country：Malaysia
Language Requirements：English
Job Description
Benefits
Employee Recognition and Rewards
Distributed team
1. Provide VIP channel assistance for users in Telegram groups / DingTalk and other group platforms;
2. Utilize the Zendesk online customer service system and manage email correspondence;
3. Maintain customer relationships, regularly update company website content, and notify users of events;
4. Accurately record customer and agent needs, and feedback and report any issues using tools like Jira/Wiki;
5. Support special cases or temporary tasks from superiors;
6. Inquiry regarding wallet deposits and withdrawals on the blockchain;
7. Monitor trends in the cryptocurrency market.
yufei wu
HR Manager西安德睿卿企业管理咨询有限公司
Active today
Posted on 05 Mar 2025
Explore similar jobs
View more similar jobs客服专员
DigiFinexRM2-4K[Monthly]
RemoteNo Exp RequiredBachelorFull-time
cindy YanHR经理
Community Customer Service
MEXC＄1-2K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
Sara GuoHR Manager
双语客户支持代表
weex＄1.4-2K[Monthly]
Remote1-3 Yrs ExpDiplomaFull-time
Lewis MHRBP
VIP客户支持
CoinW＄2-3.5K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
June XHR Manager
Work At Home | Healthcare & Gaming Account | Support Specialist
Olympuz-Edward Belacse Career Consultancy ServicesNegotiable
RemoteFresh Graduate/StudentHigh/Senior High SchoolFull-time
Xander ZapantaHR Manager
Sign In to Chat with Boss
Bossjob Safety Reminder
If your job position involves working overseas, please stay vigilant and keep all communication within the Bossjob platform to avoid potential scams.
Your safety is our priority. Be cautious if an employer has any of the following behaviors, and report them immediately through the platform.
- Requests your ID or personal documents unnecessarily
- Asks for money, deposits, guarantees, or property during the hiring process
- Pressures you to invest or raise funds
- Collects illicit benefits. Engages in any other illegal or suspicious activity
- Redirects you outside the platform to other websites or group chats not related to the company or role you’re applying for
