Description

We are looking for a Lean-Pro tech-savvy, and highly resourceful Executive Assistant who operates as an AI-augmented strategic partner to our CEO. This is not a traditional assistant role — you will leverage AI tools (such as Microsoft Copilot, Claude.ai, ChatGPT, and similar platforms) to manage, prioritize, filter, and execute work at a speed and quality level that was previously only possible with a full support team. If you’re a fast learner who gets excited about new technology, thrives on figuring things out independently, and loves the idea of combining human judgment with AI-powered efficiency, this could be the perfect role for you.

Responsibilities:

CEO Enablement & Daily Operations

• Own and manage the CEO’s calendar, inbox, scheduling, meetings, and travel using AI scheduling and triage tools.
• Deliver a daily morning briefing summarizing the day’s agenda, overnight email highlights, key priorities, and any items requiring the CEO’s direct attention.
• Interact naturally with the CEO via text, voice memo, Teams, or email — capturing notes, dates, contacts, and action items from any channel and organizing them into a structured system.
• Attend key meetings (live or via AI transcription tools), capture notes, track action items, and ensure follow-through.
• Prioritize and filter communications to reduce noise and protect the CEO’s focus time.

AI-Powered Productivity

• Set up, manage, and continuously improve AI assistant tools (e.g., Lindy, Microsoft Copilot, Fireflies) to automate email triage, meeting prep, follow-ups, and task extraction.
• Use AI tools to draft email replies, pre-meeting research briefs, and end-of-day summaries in the CEO’s voice and style.
• Track priorities, deadlines, and commitments across tools — surfacing what matters without the CEO needing to ask.
• Proactively research and recommend new AI tools, workflows, and automations that improve executive operations.

Business Support

• Develop a working understanding of Narwal’s business, operations, key clients, and growth priorities.
• Act as a liaison for internal teams and external partners on behalf of the CEO.
• Coordinate across sales, marketing, delivery, and HR to keep initiatives moving.
• Support business development and client coordination activities with research and preparation.

Administrative Excellence & Travel

• Handle expense reporting, travel planning, and personal administration with discretion.
• Coordinate complex travel arrangements including flights, hotels, ground transport, and itineraries (advanced).
• Support presentation creation using Microsoft PowerPoint, Copilot, Claude.ai for meeting prep, client decks, and internal reviews (advanced).

Strategic Partnering

• Be the CEO’s trusted thought partner, someone who understands his work style, anticipates needs, and operates one step ahead.
• Develop deep familiarity with Narwal’s clients, culture, and decision-making dynamics.
• Protect the CEO’s time and energy by filtering distractions, solving problems independently, and knowing when to escalate vs. handle.

Qualifications:

• At least 3 years of experience supporting C-level executives (EA, Chief of Staff, or similar roles).
• Demonstrated experience using AI tools in a professional setting (e.g., ChatGPT, Microsoft Copilot, Claude.ai, Zapier, or similar).
• Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint), etc.
• Strong written and spoken English — able to draft professional communications in the CEO’s voice.
• Proven ability to learn new tools and workflows independently and quickly.
• Experience with AI-powered executive assistant platforms.
• Familiarity with automation tools (Zapier, Make/Integromat, Power Automate).
• Exposure to professional services, IT services, or fast-paced startup environments.
• Experience creating presentations using Powerpoint and/or Copilot.