Bellhop

Sheraton Petaling Jaya Hotel

RM2-2.2K[Monthly]
On-site - Petaling Jaya<1 Yr ExpHigh/Senior High SchoolFull-time
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This job is open to Malaysian

Job Description

Benefits

  • Allowances

    Medical Reimbursement

  • Employee Recognition and Rewards

    Performance Bonus

  • Insurance Health & Wellness

    Dental Insurance, Health Insurance, Life Insurance

  • Perks Benefits

    Employee Discount, Free Meals

  • Professional Development

    Job Training

  • Time Off & Leave

    Sick Leave

  • Work-Life Balance

    Flexible Hours

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The Bellhop plays a vital role in creating a welcoming and memorable guest experience. They are responsible for assisting guests with luggage, providing directions and information, and ensuring smooth arrivals and departures. As the first and last point of contact, the Bellhop embodies hospitality, professionalism, and attentiveness.


Key Responsibilities

  • Greet guests warmly upon arrival and departure.
  • Assist with luggage handling, storage, and delivery to guest rooms.
  • Escort guests to rooms, explaining amenities and hotel services.
  • Provide information about local attractions, dining, and transportation.
  • Arrange taxis, shuttles, or other transportation as requested.
  • Maintain the lobby area’s cleanliness and organization.
  • Support front desk operations when needed (e.g., delivering messages, packages).
  • Respond promptly to guest requests and resolve minor concerns.
  • Uphold safety and security standards while handling guest belongings.


Skills & Qualifications

  • Strong customer service and communication skills.
  • Professional appearance and demeanor.
  • Physical ability to lift and carry luggage.
  • Knowledge of local area attractions and services.
  • Ability to work flexible hours, including weekends and holidays.
  • Previous hospitality experience preferred but not always required.


Work Environment

  • Fast-paced, guest-focused setting (hotel, resort, or luxury residence).
  • Frequent interaction with international and local guests.
  • Standing and walking for extended periods.
Preview

AIMAN HAFIZ JALANI

Pengurus HRSheraton Petaling Jaya Hotel

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Working Location

Lorong Utara C. Lorong Utara C, Pjs 52, 46200 Petaling Jaya, Selangor, Malaysia

Posted on 19 December 2025

Sheraton Petaling Jaya Hotel

101-500 Employees

Hospitality & Tourism

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Hospitality Industry

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