Tribe is hiring a Bilingual Customer Support Executive to support users of a leading mobile gaming platform. Enjoy the benefits of a full-time, permanent remote role.

The Role & Responsibilities:

You will use your bilingual skills in Mandarin and English to assist users, solve problems via live chat and email, and ensure a top-tier customer experience—all from the comfort of your home.

Job Requirements:

• Professional fluency in Mandarin and English (an assessment will be conducted).
• At least 1 year of hands-on customer support experience.
• Experience with live chat and email support systems.
• Comfort using multiple software applications and a high school diploma.

Why You'll Love Working With Us:

• Fully Remote Work: Say goodbye to the commute.
• Competitive Salary: Earn RM 3,000 per month.
• Growth Opportunities: We invest in our people with paid training and a clear promotion track.
• Professional Development: We are committed to helping you grow your career.

Ready to start your new remote career? Submit your application.

Job Type: Full-time

Pay: RM3,000.00 per month

Benefits:

• Professional development

Application Question(s):

• Can you attend an interview on either Tuesday or Thursday, anytime between 2:00 PM and 3:30 PM?
• Are you agreeable to a monthly salary of RM3,000?
• Can you commit to rotational shift which may include midnight and weekend schedules?
• Can you start immediately?

Work Location: In person