• Client Calling & Follow-ups: Call/WhatsApp clients to update status, collect next steps, and set appointments.
• Document Collection & Verification: Request, receive, check completeness & accuracy (IC/SPA/offer letter/loan/consent, etc.), maintain proper filing.
• Payment Collection: Guide clients on fees/payment, issue receipts, track and update payment records.
• Client Relationship Management: Maintain professional, friendly, proactive communication; resolve basic queries, escalate timely.
• Admin & Data Entry: Accurate data entry, e-filing, hardcopy filing, prepare simple letters/emails, update trackers/CRM.
• Liaison & Coordination: Work with lawyers, bankers, negotiators/agents, developers, and authorities to push cases forward and meet timelines.

Requirements:

• Diploma in a relevant field such as Law, Business Administration, or equivalent.
• Proficiency in Bahasa Malaysia, English, and Mandarin (written and spoken).
• Strong customer service skills with the abilit to handle client inquiries professionally and efficiently.
• Solid administrative and clerical skills, including data entry, filing, and record-keeping.
• Experience or knowledge in legal documentation related to property transactions is a plus.
• Excellent communication skills, both verbal and written, for effective interaction with clients and colleagues.
• Ability to provide administrative support to the legal team, ensuring smooth operation of daily tasks.
• Familiarity with basic office software (e.g.,
• Microsoft Office Suite) and data entry systems.