Role : Junior Payment Officer (Mandarin Speaker)

Working Mode: On site (Hybrid) **Day shift will be work from office and Night Shift will be work from company hostel (WFH). Company fully provide the hostel.

Employment Type: Full-Time and permanent

Working hours : 24/7 Rotation Shift (10 hours + 2 hours compulsary paid OT)

Working days : 5 days work and 2 days off (Mon - Sun)

Salary : RM 3,000 - RM 4,500

Benefit : 13th month bonus + Up to 6 months performance bonus + Company reward trip + Quarterly incentives

Key Responsibilities:

• Execute account transactions within specified target timeframe.
• Verify that bank accounts are prepared to support and correctly configured on the business website.
• Ensure that account limits and balances are adequate to facilitate operations efficiently.
• Work closely with cross departments and 3rd parties in resolving customer concerns effectively.
• Uphold trust and confidentiality standards and adhere to data integrity and security protocols.
• Fulfil daily reporting requirements, various checklists, and tasks assigned by the immediate supervisor.

Qualifications:

• Minimum high school level & above. Fluent Mandarin and English (verbal, written, and reading).
• Must be willing to relocate and work in Kuala Lumpur (KL).
• Hostel accommodation provided near the office location.
• Day shifts will be based in the office, while night shifts will be performed from the company provided hostel (WFH).
• Must be able to work night shift & overtime.
• Self-driven, sensitive to numbers & attentive to details.
• Proficiency in Microsoft with typing speed 35 & above.