About the Employer:

This AI-powered SaaS development agency specializes in building custom software solutions that align closely with real business workflows and needs. Its services include SaaS platform development, internal tools and dashboards, client portals, API integrations, eCommerce solutions, and custom AI agents. Based in Southern California with U.S.-based engineers, the company emphasizes architecture-led development, milestone-based delivery, and ensuring clients retain full ownership of their code and infrastructure.

Responsibilities:

• Communicate daily with clients to provide updates, address questions, and gather feedback or assets
• Plan project scope, define deliverables, and create timelines that align with business and client needs
• Manage tasks, resources, and deadlines using tools such as Monday.com, Slack, JIRA, and Google Workspace (Docs, Sheets)
• Monitor project progress, prepare reports, and ensure on-time, high-quality delivery
• Serve as the face of the company, representing the organization in a professional, personable, and empathetic manner
• Assist in writing, reviewing, and managing client proposals
• Support lead generation activities (cold emailing, LinkedIn outreach, CRM updates, Mailchimp campaigns)
• Ensure processes and workflows are well-documented, efficient, and continuously improved

Required skills and qualifications:

• Strong communication, organization, and stakeholder management skills
• Demonstrated ability in project planning and resource/task management
• Proficiency with project and communication tools (Monday.com, Slack, JIRA, Google Docs, Google Sheets, CRM, Mailchimp)
• Excellent written and verbal communication, including proposal writing
• Ability to multitask, prioritize, and adapt to changing client needs and project requirements
• Personable, patient, and empathetic when working with clients and stakeholders

Preferred skills and qualifications (Nice to haves):

• Prior experience as a Project Manager, preferably in a SaaS or technology-related industry
• Familiarity with CRM systems and email marketing tools (e.g., Mailchimp)
• Basic understanding of software development and SaaS business models
• Experience in workflow optimization and process improvement