Tasks and duties

• Organising and managing documents such as purchase orders and invoices.
• Ensuring accuracy and completeness of sales paperwork and records
• Handling customer complaints and resolving issues promptly.
• Supporting the sales team by providing administrative assistance.
• Assisting with the preparation of sales presentations and materials.
• Maintaining the sales database or customer relationship management (CRM) system.
• Coordinating with the logistics or shipping department to ensure timely delivery of orders.
• Monitoring and reporting sales performance and activities to the sales team or management.
• Providing general sales support and assisting with sales-related projects or initiatives.
• Ensuring effective communication and coordination between various departments involved in the sales process.