Key Requirements:

• Proven experience in high-end private villas, luxury residences, or 5-star hotel guest services/butler departments.
• Exceptional organizational, leadership, and staff management skills, with the ability to train and supervise other service staff.
• Proficiency in household maintenance procedures, guest service standards, and reception etiquette.
• Capable of handling emergencies and resolving issues with excellent problem-solving skills.
• Basic inventory management skills (for household supplies, cleaning materials, etc.).

Personal Attributes:

• Impeccable integrity and a strong sense of discretion and confidentiality.
• Outstanding communication and interpersonal skills.
• Ability to adapt to a 24/7 on-call work model and respond to requests promptly.
• Polite, service-oriented, and meticulous attention to detail.