Call Center Agent
MD-TORCH Solutions
Job Description
- Assist customers with inquiries via phone, email, and chat.
- Provide information about products and services.
- Handle complaints and resolve issues efficiently.
- Maintain customer records accurately in the system.
- Collaborate with team members to improve service quality.
- Achieve KPIs and contribute to team goals.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No previous experience required; ideal for entry-level candidates.
- Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
- Working Conditions: Office environment, with possible call center settings; may involve shift work.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude are essential.
Anna Fuentes
Marketing AssociateMD-TORCH Solutions
Active within three days
Working Location
503, Cebu City. Cebu City, 6000 Cebu, Philippines
Posted on 21 May 2025
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MD-TORCH Solutions
No financing required
<50 Employees
Human Resources & Recruitment
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