Description

• Respond to customer inquiries via phone, email, or chat providing exceptional service.
• Assist customers with product selection, order placement, and account management.
• Maintain a high level of knowledge about products and services offered.
• Handle customer complaints and ensure resolutions are provided promptly.
• Collaborate effectively with team members to enhance customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0-2 years (No experience required)
• Skills and Competencies: Proficient in English language
• Skills and Competencies: Strong customer service skills
• Qualities and Traits: Ability to work well in a team
• Skills and Competencies: Excellent people skills
• Skills and Competencies: Familiarity with call center operations