Description

• Respond promptly to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services to customers.
• Help resolve customer complaints and issues effectively and efficiently.
• Maintain detailed records of customer interactions and transaction.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Patience and empathy towards customers.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Working Conditions: Ability to work in a fast-paced environment.