Customer Care Representative

Miranda HR

RM2.2-2.6K[Monthly]
On-site - Cavite<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Holiday Gifts

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Annual Company Trip, Parking Space, Training Subsidy, Well-Stocked Pantry

  • Professional Development

    Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve inquiries and complaints efficiently and effectively.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to enhance customer experience.
  • Stay updated on product knowledge and company policies.
  • Demonstrate positive attitude and professionalism at all times.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Less than 1 year of experience in customer service.
  • Skills and Competencies: Proficiency in English, strong customer service skills, call center experience, back office support, problem-solving abilities.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, assist with order processing, and maintain accurate records.
  • Working Conditions: Fast-paced office environment, potential shifts including weekends.
  • Qualities and Traits: Excellent communication skills, patience, empathy, strong work ethic, and adaptability.
English LanguageCustomer ServiceCall CentreBack Office SupportProblem Solving
Preview

Luis Cruz

HR OfficerMiranda HR

High response rate

Working Location

TaskUs Imus - Lizzy's Nook. 2F, Lumina Point, Bayan Luma II, Imus Cavite, Imus, 4103 Cavite, Philippines

Posted on 17 July 2025

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