Customer Care Representative
MD-TORCH Solutions
Job Description
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues efficiently.
- Maintain a positive attitude and demonstrate empathy.
- Document interactions and feedback accurately.
- Collaborate with team members to enhance customer experience.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training provided.
- Skills and Competencies: Strong customer service skills, call center knowledge, effective problem-solving abilities, and proficiency in English language.
- Working Conditions: Fast-paced environment, may require evening or weekend shifts.
- Qualities and Traits: Empathetic, patient, adaptable, and a strong communicator.
Anna Fuentes
Marketing AssociateMD-TORCH Solutions
Active today
Working Location
Davao City. Davao City, Davao del Sur, Philippines
Posted on 20 June 2025
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MD-TORCH Solutions
No financing required
<50 Employees
Human Resources & Recruitment
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