Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Health Savings Account (HSA), HMO
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide product information and troubleshoot issues.
- Maintain accurate records of customer interactions.
- Assist in processing orders and returns.
- Gather customer feedback to improve services.
- Collaborate with team members to enhance customer experience.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience is required.
- Skills and Competencies: Proficiency in the English language and strong customer service skills.
- Responsibilities and Duties: Assist customers with inquiries, provide product information, and resolve issues.
- Working Conditions: Office environment, may involve long hours at a desk and phone.
- Qualities and Traits: Excellent communication skills, patience, empathy, and a positive attitude.
James Miranda
Recruitment associateSynlink Recruitment Outsourcing Co. Inc.
High response rate
Working Location
Sunlife Building. MXM4+252, 20th St, Bacolod, Negros Occidental, Philippines
Posted on 03 July 2025
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