Description

• Handle customer inquiries and complaints via phone, email, and chat.
• Provide accurate information on products and services.
• Resolve issues promptly to enhance customer satisfaction.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve overall service quality.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:0–2 years
• Skills and Competencies:Proficient in English; strong customer service and problem-solving skills; excellent people skills; experience in a call center environment is a plus.
• Qualities and Traits:Empathetic, patient, and able to work in a fast-paced environment.
• Responsibilities and Duties:Strong commitment to customer satisfaction and teamwork.