Description

• Assist customers with inquiries and provide timely solutions.
• Manage incoming calls and customer service inquiries.
• Document and track customer interactions using support software.
• Provide feedback on the efficiency of the customer service process.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:1-3 years of customer support experience.
• Skills and Competencies:Strong customer service skills.
• Skills and Competencies:Experience in a call center environment.
• Skills and Competencies:Proficient in English, both spoken and written.
• Qualities and Traits:Excellent communication and interpersonal skills.