Customer Service Representative
Crescendo Staffing and Business Consulting Inc.
Job Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and troubleshooting support.
- Resolve customer complaints on time.
- Document interactions and maintain customer records.
- Collaborate with team members to improve service delivery.
- Stay updated on company policies and promotions.
- Educational Qualifications: High/Senior High School diploma mandatory.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication, problem-solving abilities, and basic computer skills.
- Responsibilities and Duties: Assisting customers, resolving inquiries, and providing information about products and services.
- Working Conditions: Office environment, may involve shift work and occasional overtime.
- Qualities and Traits: Empathetic, patient, adaptable, and a team player.
Maylene Diwa
HR ManagerCrescendo Staffing and Business Consulting Inc.
Active today
Working Location
B. Benedicto St. B. Benedicto St, Cebu City, 6000 Cebu, Philippines
Posted on 11 August 2025
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