Customer Service Representative

Gourmet Global Resources

RM1.4-1.6K[Monthly]
On-site - Kuala Lumpur1-3 Yrs ExpDiplomaFull-time
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This job is open to Malaysian

Job Description

Description

  • Respond to customer inquiries and provide accurate information about products and services.
  • Handle complaints and resolve issues in a professional and empathetic manner.
  • Maintain customer records and update account information as needed.
  • Collaborate with team members to ensure a high level of customer satisfaction.
  • Conduct follow-up calls to ensure customer feedback is addressed.

Requirements

  • Educational Qualifications: Diploma in a relevant field
  • Experience Level: 1-3 years
  • Skills and Competencies: Excellent communication skills
  • Skills and Competencies: Problem-solving abilities
  • Qualities and Traits: Empathetic and patient demeanor
  • Working Conditions: Must be able to work in a fast-paced environment
Preview

Vincent yong

HR ManagerGourmet Global Resources

Active within three days

Posted on 21 January 2026

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