Are you a fresh graduate eager to start your career in a dynamic logistics company?

We are looking for motivated and customer-focused individuals to join our team!

• Handle customer calls efficiently and professionally
• Log calls accurately in our Call Log System
• Coordinate with other business units and branches
• Prepare and submit daily, weekly, and monthly reports
• Provide clear and helpful information to customers and internal teams
• Address customer complaints and work towards resolutions
• Handle escalated issues requiring in-depth problem solving
• Facilitate booking requests and cancellations
• Manage walk-in customers at the Pier site or branches
• Respond to emails and social media inquiries

Qualifications:

• Fresh graduates are welcome to apply!
• Excellent communication skills
• Customer-oriented attitude
• Able to work in a team and handle multiple tasks
• Willing to learn and adapt quickly