Description

• Provide exceptional customer service over phone, email, and chat.
• Assist customers in troubleshooting issues and resolving complaints promptly.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Stay updated on product knowledge and company policies to assist customers effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0-2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Customer-focused mindset and problem-solving abilities
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks