Description

• Assist customers with inquiries and provide information about products and services.
• Handle customer complaints and resolve issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Provide feedback on the efficiency of the customer service process.

Requirements

• Educational Qualifications: Bachelor’s degree in a related field is preferred.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and able to work under pressure.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.