Description

• Provide exceptional customer service to enhance customer satisfaction.
• Assist customers with inquiries, complaints, and technical support via phone, email, and chat.
• Document customer interactions and maintain accurate records in the system.
• Work collaboratively with team members to resolve customer issues effectively.
• Stay updated on product knowledge to provide informed assistance.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 1–3 years of customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Problem-solving abilities and a customer-focused attitude.
• Qualities and Traits: Patience, empathy, and a positive demeanor.