Description

• Interact with customers via phone, email, and chat to provide assistance and support.
• Resolve customer inquiries and issues promptly and efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Assist in maintaining a positive brand image through excellent customer service.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to handle challenging customer situations with patience and professionalism.
• Qualities and Traits: Attention to detail and a customer-oriented mindset.