Customer Service Representative
Best Reliable Resources
Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Employee of the Month Award, Employee Recognition Program, Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Professional Development
Job Training
Time Off & Leave
Vacation Leave
Description
- Assist customers with inquiries via phone, email, and chat.
- Process orders, refunds, and exchanges efficiently.
- Maintain a positive attitude towards customers at all times.
- Document customer interactions and feedback for quality assurance.
- Collaborate with team members to improve service processes.
- Upselling
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: Less than 1 year of experience in customer service or sales.
- Skills and Competencies: Strong public speaking and negotiation abilities, effective sales support and training skills, proficiency in Customer Relationship Management.
- Working Conditions: Office-based environment with regular interaction with customers.
- Qualities and Traits: Detail-oriented, excellent presentation skills, and a proactive approach to outside sales.
Ruth Ann Nite
Executive AssistantBest Reliable Resources
High response rate
Working Location
Icon Plaza. Icon Plaza, Federacion Dr, Taguig, Metro Manila, Philippines
Posted on 09 July 2025
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