Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

RM1.1-1.5K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and complaints in a timely and professional manner.
  • Maintain detailed records of customer interactions and issues.
  • Collaborate with team members to improve service processes.
  • Stay updated on product knowledge to assist customers effectively.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field is required.
  • Experience Level:1 year solid bpo financial service/6 months solid international bpo experience exclusions of training to nesting
  • Skills and Competencies: Strong communication, problem-solving, and interpersonal skills are essential.
  • Working Conditions: Typically work in an office environment with regular hours.
  • Qualities and Traits: Patience, empathy, adaptability, and a positive attitude are key characteristics.
English Languageeagernesscompliance
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Carmina Cuala

HR OfficerMetacom Business Process Outsourcing Solution Inc.

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Working Location

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Posted on 07 July 2025

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