COMPANY PROFILE: This company is Pharmaceutical Manufacturers that develops and sells healthcare products and diagnostic system tests. They have more than hundred thousand plus employees to serve worldwide to give lasting impact on health.

Position: German Order Fulfillment Associate II

Industry: Pharmaceutical

Location: BGC, Taguig City

Salary: Php 80,000

Schedule: Midshift

Work Setup: Max of 1 day of WFH per week upon regularization; full onsite during 1st 6 months

BENEFITS :

• Sick Leave
• Vacation Leave
• Government Mandated Benefits
• Other benefits will be discussed during the job offer

JOB REQUIREMENTS:

• ︎ Filipino national proficient in German Language
• ︎ Bachelor's Degree in any field
• ︎ With SAP or ERP knowledge is an advantage
• ︎ With Customer Service experience is a plus
• ︎ Can start as soon as possible

JOB RESPONSIBILITIES:

• ︎ Serves as primary contact between customers and other areas of the business
• ︎ Review and support orders to resolve delivery and billing blocks, and incomplete orders.
• ︎ Handle Credits and Return Goods Authorizations, and Debits.
• ︎ Document customer interactions by recording details of customer inquiries, complaints, and comments.
• ︎Provide excellent customer service
• ︎ Perform other tasks when needed

Recruitment Process:

• ︎ Resume Screening
• ︎ Initial Interview
• ︎ Language Assessment
• ︎ Onsite Exam
• ︎ Hiring Manager ( Face to face Interview with the team)
• ︎ Job Offer