Customer Support Specialist

Metacom Business Process Outsourcing Solution Inc.

RM684-1K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Communicate effectively with customers via phone, email, and live chat.
  • Document customer interactions and maintain accurate records in the database.
  • Collaborate with team members to improve processes and enhance customer satisfaction.
  • Stay updated on product knowledge and company policies to assist customers effectively.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
  • Experience Level: 0–2 years of experience in customer support or a related field.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Patience, empathy, and problem-solving abilities.
  • Working Conditions: Ability to work in a fast-paced environment.
Preview

Jordan Toroba

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Active within three days

Working Location

1, Sagility Bridgetowne. 15th flr, Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines

Posted on 20 January 2026

Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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Metacom BPO Solutions, Inc.

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