Digital Functional Coordinator

Career Professionals, Inc.

RM3.8-4.6K[Monthly]
Hybrid - Quezon City3-5 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus

  • Insurance Health & Wellness

    Health Insurance, Life Insurance, HMO

  • Time Off & Leave

    Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours, Work from Home

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Description

  • Responsible for ensuring all in-house registration requirements are gathered from the Business Units and briefed into the Functional Support Analysts
  • Act as key liaison / account manager between the BU and the Functional and Technical teams. Be first point of contact for all issues and ensure communication flows to the BU key contacts in a timely manner
  • Validate issues raised by BUs and escalate where required
  • Manage the daily workload of the Functional Support team
  • Understand the complex RX product architecture and the end-to-end processes, and the impact of these have on Mercury registration. Be able to identify if an issue is likely to be configuration or technical
  • Suggest and implement best practice and ways of working in collaboration with the Mercury product and Product Success teams
  • Build strong relationships with the Functional Support Analyst and technical teams

Requirements

  • Must be a Bachelor's/College Degree holder, any field
  • 3+ years of working experience in a related field
  • Experience working with digital product teams
  • Experience working with a multi-cultural organization across time zone and country boundaries
  • Excellent verbal and written communications skills in business English
  • Experience working with the software development lifecycle
  • CMS exposure (e.g. Adobe Experience Manager) a plus but not required
  • Effective communication of complex technical information
eCommerce SystemsStakeholder ManagementProject ManagementMicrosoft Office
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HR Eileen

HR OfficerCareer Professionals, Inc.

Active within three days

Working Location

Quezon City. Quezon City, Metro Manila, Philippines

Posted on 16 April 2025

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Career Professionals, Inc.

51-100 Employees

Human Resources & Recruitment

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