Techdynamics OPC E-Commerce Operations Specialist

Techdynamics OPC

RM1.5-1.9K[Monthly]

On-site - Manila1-3 Yrs ExpBachelorFull-time

Employee Recognition and Rewards
Performance Bonus, Anniversary Gifts
Insurance Health & Wellness
HMO
Others
Company Social Events, Office Parties
Perks Benefits
Employee Discount
Professional Development
Job Training
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Unpaid Extended Leave, Vacation Leave, Wedding Leave

Develop and implement e-commerce activities and strategies to drive awareness, customer acquisition, engagement, and revenue.
Monitor and analyze sales trends to identify new opportunities and challenges.
Manage product listings, including writing product descriptions, updating pricing information, and managing inventory.
Handle online marketing efforts, including email campaigns, social media outreach, and search engine optimization (SEO).
Test website functionality and improve user interface and experience.
Resolve any issues related to website performance, functionality, and customer experience.
Collaborate with the marketing team to develop promotional initiatives and campaigns.
Coordinate with the customer service team to handle customer inquiries and resolve e-commerce-related issues.
Stay up-to-date with technological advancements and e-commerce trends.
Ensure the security of customer information and transactions.

Proven experience as an E-Commerce Specialist or similar role.
Strong understanding of e-commerce trends, online marketing, and sales strategies.
Proficiency in software like Excel.
Excellent customer service and communication skills.
Ability to handle customer complaints and provide solutions.
Detail-oriented and organized.
Ability to work in a fast-paced environment.

Sales and MarketingRetail SalesTikTokAttentive