Front Office Manager

Shangri-La Group

Negotiable
On-site - Makati3-5 Yrs ExpDiplomaFull-time
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Job Description

Description

Shangri-La The Fort, Manila

Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and, 97 hotel residences and 98 exclusive Horizon Homes, the high rise building is a Manila landmark. The new hotel complements the company’s five existing properties in the Philippines.

The mixed-use business, residential and retail tower is located along 5th Avenue and 30th Street, within the new, fast-developing Taguig business district. It is a 30-minute drive from the Ninoy Aquino International Airport, and is also close to the Manila Golf Club and Manila Polo Club, 10 minutes from Makati district, the capital’s financial, cultural and entertainment hub with first-class shopping malls.

Duties

The Front Office Manager provides guest services as well as supervision, direction and leadership in the Front Office in accordance with the objectives, performance and quality standards established by Shangri-La at the Fort, Manila.

Responsibilities

  • Preferably with at least 5 years experience in a luxurios hotel in the same capacity
  • Preferably has strong background in Front Office operations
  • Preferably well-versed in Opera and Microsoft Office applications
  • Preferably with excellent in written & communications skills
  • A self starter, motivator and a great team leader
  • Has strong leadership skills

Requirements

Please refer to job description.

Customer ServiceTeam LeadershipCommunication SkillsProblem SolvingTime ManagementBudgetingStaff TrainingFront Desk OperationsConflict ResolutionAttention To Detail
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Boss

HR ManagerShangri-La Group

Work Location

Ayala Avenue corner Makati Avenue, Makati, PH

Posted on 16 April 2025

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