Helpro Multipurpose Cooperative Concierge

Helpro Multipurpose Cooperative

RM1.1-1.5K[Monthly]

On-site - Taguig<1 Yr ExpBachelorFull-time

Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO

Greet and register guests upon arrival.
Manage check-in and check-out processes efficiently.
Handle guest inquiries and resolve complaints promptly.
Provide information about hotel services and local attractions.
Maintain accurate records of reservations and payments.
Collaborate with housekeeping and maintenance teams for optimal guest experiences.
Ensure a welcoming and professional atmosphere at the front desk.

Educational Qualifications: Bachelor’s degree in Hospitality Management or relevant field.
Experience Level: Less than 1 year of experience in a hotel or customer service role.
Skills and Competencies: Proficient in English, strong customer service skills, adept in CRM, excellent communication, and interpersonal skills.
Responsibilities and Duties: Greet and assist guests, manage reservations, handle inquiries, and resolve complaints.
Working Conditions: Fast-paced hotel environment, may require evening, weekend, or holiday shifts.
Qualities and Traits: Friendly demeanor, problem-solving abilities, attention to detail, and a passion for hospitality.