To provide quality service to agents, brokers and clients by facilitating requests and inquiries in all aspects of accounts handling.

DUTIES & RESPONSIBILITIES:

Underwriting/Policy Issuance:

1. Prepares loss statistics for policy renewals.
2. Prepares quotation for clients.
3. Gathers relevant underwriting information.
4. Checks and posts policies and endorsements in NIIS.
5. Ensures timely and accurate issuance of policies, endorsements and
6. renewals.
7. Corresponds with reinsurance brokers for reinsurance support.
8. Maintains up-to-date information on existing clients.
9. Prepares final distribution for reinsurance.

Claims Processing and Recoveries:

1. Receives claim notice from Shipowners/P&I Members.
2. Coordinates with lawyers regarding handling and status of various Hull
3. and Machinery and Protection and Indemnity cases.
4. Appoints surveyors.
5. Monitors submission of claim documents.
6. Corresponds with P&I Club claims department.
7. Liaises with average adjusters.
8. Monitors recovery efforts.

Solicitation of New Business:

1. Ensures expansion of business by maintaining good relationship with
2. agents, brokers, direct clients and reinsurers and by regularly visiting
3. valued clients, brokers and agencies.
4. Maintains relevant information on major industry players.
5. Maintains up-to-date data on potential clients.

Collections:

1. Follows up outstanding accounts of assigned clients/intermediaries persistently.
2. Ensures that collected funds are remitted promptly to the P&I club or Facultative Reinsurers.
3. Checks and facilitates release of monthly statements of account.

Servicing of Direct Accounts, Brokers, and Agents:

1. Ensures that expiring renewable and desirable accounts are renewed promptly through timely and appropriate action.
2. Responds promptly to queries received from direct clients, brokers and agents or referred by the staff / other departments.

Facultative Reinsurance:

1. Seeks facultative reinsurance placement of policies handled and proposes reinsurance placement distribution of accounts.
2. Checks reinsurance slips and binders.

Product Training:

1. Conducts Product Training for direct clients and intermediaries in coordination with the Agents’ Development & Servicing Department.

Others:

1. Participates in the department’s action planning and implementation.
2. Takes an active role in the Performance Appraisal (PA) process, as prescribed in the PA policies and procedures.
3. Performs other duties as necessary in meeting the objectives/mission of the department and/or as assigned by superior.

JOB QUALIFICATIONS:

• Graduate of a bachelor’s degree course
• At least 2-3 years’ relevant experience in Account Management or in the Insurance Industry or a graduate of the Management Trainee Program
• With good communication skill
• Proficient in the use of Microsoft Word and Excel
• Amenable to work in a full on-site setup