IT Service Desk - URDU Bilingual | Quezon City | Onsite

The Hird Corp.

RM2.3-4.7K[Monthly]
On-site - Quezon City1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Others

    Office Parties

  • Perks Benefits

    Gym Membership, Training Subsidy

  • Professional Development

    Employee Assistance Program

  • Time Off & Leave

    Bereavement Leave, Sick Leave, Vacation Leave

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Description

We are actively recruiting an experienced IT Service Desk Representative to provide crucial technical support to our end users. This position necessitates proficiency in both Urdu and English, alongside a solid foundation in IT support principles. You will be responsible for resolving technical issues and ensuring a smooth user experience.

Requirements

To be successful in this role, candidates must possess:

  • A minimum of a Senior High School diploma or equivalent.
  • At least six (6) months of experience in a Technical Support or IT Service Desk environment.
  • Fluency in both Urdu and English (verbal and written).
  • Demonstrated ability in technical troubleshooting and problem-solving.
  • Excellent communication and customer service skills.

Compensation and Benefits:

We offer a comprehensive package, including:

  • A competitive salary + allowance + performance-driven incentives.
  • Language Premium
  • Immediate HMO coverage from your first day.
  • 20% Night differential and other applicable allowances.
  • A vibrant, multicultural, and onsite work environment.
Technical SkillsHardwareComputer Literate
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Janica Louise Ibon

RecruiterThe Hird Corp.

High response rate

Work Location

16, North Towers SM North EDSA. M24M+G8V, Rd 3, Quezon City, Metro Manila, Philippines

Posted on 25 March 2025

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