IT Technical Support
J-K Network Services
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Troubleshoot and resolve technical problems via email, phone, or in-person.
- Install and configure computer systems and applications.
- Maintain records of issues and resolutions in the ticketing system.
- Collaborate with other IT team members to enhance service delivery.
- Educational Qualifications: A diploma in Information Technology or a related field is required.
- Experience Level: Candidates should have less than 1 year of experience in technical support.
- Skills and Competencies: Proficiency in troubleshooting, familiarity with ServiceNow, and excellent problem-solving skills are essential.
- Responsibilities and Duties: Provide technical assistance, resolve hardware/software issues, and assist users with system inquiries.
- Working Conditions: The role may require shift work and can involve remote support.
- Qualities and Traits: Strong communication skills, patience, and a customer-centric mindset are crucial.
Noel J-K Networks
RecruiterJ-K Network Services
More than ten replies today
Working Location
Taguig. Taguig, Metro Manila, Philippines
Posted on 20 August 2025
Explore similar jobs
View more similar jobsIT Help Desk Trainer
Gratitude IncRM2.1-2.4K[Monthly]
On-site - Taguig3-5 Yrs ExpBachelorFull-time
Florence AkinleyeFreelance Recruiter
Service Desk / Deskside 3A
Metacom Business Process Outsourcing Solution Inc.RM2.3-4.1K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
Brenny Lamban CLSSWBHR Manager
IT Technical Support
Sucree Coco and Love, Inc.RM1.4-1.7K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
Holly Kristeen OtawaHR Officer
Jr. IT Support Specialist
ExecoRM2.4-3.4K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
Angelo VictoriaHR Officer
IT Specialist
Smoothmoves, Inc.RM2.1-2.4K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
REX MALAMDAGHR Officer
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
