About Us:

RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talents in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team.

Position Overview

RecruitGo is seeking a detail-oriented and dependable Lead Processing Specialist to manage incoming leads through the Google Local Service Ads (LSA) platform. This role is responsible for monitoring real-time lead notifications, reviewing and verifying lead information, and accurately routing leads based on established guidelines.

The ideal candidate is comfortable working independently, following documented processes, and maintaining high standards for accuracy and response time. Availability for scheduled morning or afternoon shifts—including some weekend coverage—is required.

Responsibilities: 

• Monitor incoming leads within the Google Local Service Ads (LSA) platform during assigned morning or afternoon shifts
• Receive and respond promptly to real-time notifications for new leads
• Log into the LSA platform to review lead details and call information
• Use the internal Lead Lookup tool to research phone numbers and verify lead data
• Process and route leads accurately based on established criteria and workflows
• Ensure all leads are handled quickly to meet response time and quality standards
• Track lead status and complete required updates within internal systems
• Communicate with internal teams regarding issues, questions, or exceptions
• Maintain consistent coverage during assigned shifts, including weekends
• Follow documented workflows and provide feedback to help improve processes over time

Requirements:

• Fluent in spoken and written English
• Reliable and dependable with strong attendance
• Strong attention to detail and accuracy
• Ability to work independently and follow clear, structured processes
• Comfortable monitoring systems and responding to new leads in real time
• Basic proficiency with online tools and platforms
• Availability for scheduled morning or afternoon shifts, including weekends

Preferred Qualifications

• Fluency or familiarity with Spanish
• Experience with Google platforms, CRMs, or similar tools
• Customer service experience

Why RecruitGo?

RecruitGo seamlessly links world-class business partners with top-tier global talent in emerging markets. Secure legal employment through our Employer of Record services and embark on a journey to unparalleled professional opportunities.

• Work Set up: Remote - Part Time
• Work Schedule: Two part-time Lead Processing Specialists will share coverage to ensure availability from 10:00 AM–7:00 PM on weekdays and 12:00 PM–5:00 PM on weekends, working non-overlapping weekday shifts and evenly split weekend hours.
• Working Device: will be provided
• Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
• Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
• Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that clients & expectations are met.