Japanese Customer Service Specialist
MEXC
Remote Details
Open Country：Japan | Malaysia | Singapore
Language Requirements：English | Chinese | Japanese
Job Description
- Responsible for receiving inquiries from users via online customer service tools and addressing users' concerns;
- Provide timely feedback on issues occurring in the process, collecting and organizing problems;
- Possess strong business acumen, able to understand essential business concepts after training. Financial knowledge and experience are preferred;
- Identify obstacles in user experience, uncover user needs, and facilitate problem-solving and process optimization;
- Able to adapt to shift work, including long night shifts.
Sara Guo
HR ManagerMEXC
Reply 0 Times Today
Posted on 05 July 2024
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