Pelanggan Dalam Talian Bahasa Cina dan Inggeris
MEXC
Remote Details
Open Country：Malaysia
Language Requirements：English | Chinese
Job Description
Benefits
Allowance
Commuting allowance
Residential
Rent subsidy
- Bertanggungjawab untuk menerima pertanyaan pengguna melalui alat perkhidmatan pelanggan dalam talian dan menjawab kebimbangan pengguna;
- Memberikan maklum balas yang tepat terhadap masalah yang wujud dalam proses, serta mengumpul dan menyusun masalah;
- Memiliki kepekaan komersial yang tinggi, mampu memahami konsep perniagaan asas setelah menerima latihan, kelebihan bagi mereka yang mempunyai pengetahuan dan pengalaman kewangan;
- Berfikir secara kreatif tentang halangan dalam pengalaman pengguna, menggali keperluan pengguna, serta memudahkan penyelesaian masalah dan pengoptimuman proses;
- Mampu menyesuaikan diri dengan kerja bergilir/kerja malam yang panjang.
Guo Sara
HR ManagerMEXC
More than ten replies today
Posted on 05 July 2024
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