Remote - Malaysia - Bilingual Customer Service (Web3, DEX)
MUFEX
Remote Details
Open Country：Malaysia
Language Requirements：English | Chinese
Job Description
Benefits
Employee Recognition and Rewards
No Monitoring System
Perks Benefits
Pay in Crypto
- Provide efficient and friendly customer support, addressing user inquiries regarding transactions and platform usage.
- Collaborate with the team to coordinate the resolution of complex issues, ensuring customer needs are effectively addressed.
- Participate in company-provided training to become familiar with products and services, enabling better support for customers.
- Document and report user feedback, collecting market issue data to assist in optimizing products and services.
C Kari
HR ManagerMUFEX
Posted on 23 October 2024
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