We are looking for a proactive and detail-oriented Operations Assistant to support our daily logistics and fleet management. You will be a key point of contact for our delivery team and insurance providers, ensuring that our sugar distribution remains seamless and our vehicle fleet is fully protected and maintained.

Key Responsibilities

• Fleet & Insurance Management:
• Act as the primary point of contact for vehicle insurance claims and renewals.
• Coordinate the documentation and processing for vehicle accidents ("bangga") or repairs.
• Liaise with insurance adjusters and workshops to ensure quick turnarounds for vehicle downtime.
• Logistics & Delivery Supervision:
• Monitor the real-time status of sugar deliveries from warehouse to client.
• Provide regular updates to management regarding delivery timelines and delays.
• Coordinate with drivers and warehouse staff to resolve any issues during transit.
• Administrative Support:
• Maintain accurate records of vehicle maintenance logs and delivery manifests.
• Assist in optimizing delivery routes to improve efficiency.

Job Requirements

Required Qualifications & Skills

• Experience: Previous experience in logistics, fleet management, or insurance processing is highly preferred.
• Technical Skills: Proficient in Microsoft Excel and messaging apps (for real-time delivery tracking).
• Communication: Strong verbal and written communication skills to handle negotiations with insurance companies and clear instructions for drivers.
• Problem-Solving: Ability to stay calm and resourceful when handling road accidents or delivery emergencies.
• Organization: High level of attention to detail regarding paperwork and deadlines.