OJT Role Description: Sales Associate

Company: Global Transco ICT Solutions

Course Alignment: BSBA Marketing Management • BSBA Business Administration • BS Entrepreneurship • BS Information Technology (Business Analytics / Digital Marketing)

Company Overview:

Global Transco ICT Solutions OPC is a dynamic IT solutions provider specializing in cybersecurity, digital productivity software, and business automation systems. The company partners with leading global technology brands to deliver innovative and scalable solutions to various industries. The Sales Division plays a key role in identifying client needs, providing tailored product recommendations, and building long-term business relationships.

Role Description:

As a Sales Associate Intern, the trainee supports the Sales Division by assisting in lead generation, client outreach, product presentation, and sales coordination. The role provides hands-on experience in customer relationship management, prospecting, sales negotiation, and performance reporting. It is ideal for students aiming to strengthen their sales communication, persuasive abilities, and market analysis skills in a fast-paced tech-driven environment.

Key Tasks and Responsibilities:

Lead Generation & Client Outreach

• Identify and qualify potential leads through online research and prospect lists.
• Reach out to potential clients via email, calls, and social platforms.
• Introduce company products and schedule meetings or sales presentations.
• Maintain a positive and professional first-contact experience for prospects.

Client Relationship Management

• Assist in building and nurturing relationships with new and existing clients.
• Maintain accurate and updated client information in CRM tools.
• Follow up with leads to ensure continued engagement and interest.
• Support account managers in client communications and documentation.

Sales Presentation Support

• Assist in preparing product decks, proposals, and sales demonstration materials.
• Support product orientations and demo sessions conducted by the Sales Team.
• Help address initial customer inquiries and relay concerns to the team.

Market Research & Sales Reporting

• Conduct basic market studies to identify trends, competition, and customer needs.
• Generate weekly and monthly sales reports summarizing activities and progress.
• Assist in tracking performance against quotas and sales targets.
• Present insights that may help improve sales strategies and client approaches.

Tools and Software Used:

• CRM Systems
• Office Productivity: Google Workspace
• File Management & Collaboration: Google Workspace
• Communication Tools: Email, messaging platforms, Teams

Preferred Qualifications Aligned with Sales Role:

• Strong persuasive communication and presentation skills
• Knowledgeable in customer relationship management and basic sales strategies
• Enthusiastic and confident in reaching out to potential clients or partners
• Able to analyze market trends and prepare basic sales reports
• Highly motivated, goal-oriented, and eager to develop sales competencies

Learning Outcomes:

• Gain hands-on experience in client prospecting, sales calls, and customer engagement.
• Learn practical sales techniques used in the IT industry.
• Develop strong communication, presentation, and negotiation skills.
• Understand how CRM systems support sales operations and performance tracking.
• Strengthen market awareness and analytical thinking for sales decision-making.