Company Profile: A Leading outsourcing company in the Philippines specializing in providing excellent customer service and handling the modern technology like AI powered tools. They are looking for Vietnamese speakers that will support their clients in Vietnam.

Position: Vietnamese Speaking Technical Support 

Industry: IT/BPO Company

Salary: Php 80,000 - Php 120,000 Monthly

Location: Bridgetowne, QC

Work setup: Onsite

BENEFITS:

• HMO from day 1 with dependents
• Free visa processing for foreigners
• Paid Leaves
• Training and learning development programs
• Career advancement
• Government Mandated benefits (SSS, Pag-ibig & PhilHealth)
• Night differential Pay

Job  Responsibilities:

• Answer the technical inquiries of users via email, chat and calls 
• Assist the users on how to escalate the technical issues
• Respond to customer inquiries and assist in troubleshooting and resolving challenges
• Responsible for identifying, providing resolution and reporting the technical concerns.

Recruitment Process:

• HR Interview
• Ops Interview
• Language Exam
• Job Offer

• Vietnamese speakers located in the Philippines
• Vietnamese who can speak, read and write English language
• Bachelor’s Degree of any courses
• With basic troubleshooting skills or related skills is a plus 
• Willing to work in Quezon City ASAP