We’re Hiring: Virtual Assistant - Bookkeeping!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a Virtual Assistant - Bookkeeping to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Virtual Assistant - Bookkeeping

Work Arrangement: Work from Home

Location: Philippines - Ortigas / Makati / Angeles / Mabalacat / Cebu / Davao

Schedule: Morning Shift

The Virtual Assistant will play a key role in ensuring that new properties are efficiently onboarded, listed, and managed across all online platforms. The role requires strong organizational skills, attention to detail, and a customer-focused approach to ensure seamless distribution and payment processes.

Key Responsibilities:

• Online Distribution Review
• Regularly review property distribution across online platforms to ensure consistency and visibility.
• Identify and resolve discrepancies in pricing, availability, or content.
• Payments Assistance
• Support the process of taking payments for properties.
• Ensure transactions are processed accurately and securely.
• Provide support in reconciling payments where required.
• Guest Communication & Admin Support
• Respond to guest enquiries and emails in a timely and professional manner.
• Provide administrative assistance including calendar management, data entry, and file organization.
• Assist with side reception duties as needed, helping to manage day-to-day virtual front desk operations.
• Experience in hotel/hospitality/property management background specifically.
• Doing emails, messages guests, taking payments, managing online agents like BDC, VRBO, EXPEDIA and AIRBNB.
• Checking and approving invoices for payment
• Bank account reconciliation for payments received
• Managing on-charging services to clients

Qualifications & Skills:

• 2 years of experience in a similar role
• Experience in checking and approving invoices for payment, bank account reconciliation for payments received, and managing on-charging services to clients
• Previous experience as a Virtual Assistant or in the hospitality/tourism industry is highly desirable.
• Strong knowledge of online booking platforms (e.g., BDC, VRBO, Booking.com, Expedia, Airbnb) is an advantage.
• Excellent written and verbal communication skills in English.
• Highly organized, detail-oriented, and proactive.
• Proficiency in Microsoft Office / Google Workspace; familiarity with property management systems is a plus.
• Ability to work independently and manage multiple priorities.

Non-negotiable skills & requirements:

• Excellent understanding of English spelling and grammar (for listing creation).
• Experience with online agents like (booking.com / Airbnb / etc would be favoured).
• Experience with marketing would also be favoured.

Perks & Benefits (Work From Home):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment  
• Flexible leave credits which may be used for vacation, emergency and sick leaves  
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled  Superb and exciting Mid-Year Parties – with items to give away and cash prizes!  
• Endless opportunities for career advancement  
• Annual Performance Review with Salary Increase  
• We set you up for success with a company-provided PC/Laptop and fiber internet connection  
• Tech-on-wheels Support  
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues  
• International career growth and connections  
• Unlimited cash incentives for hired referrals  
• Mental Wellness Employee Assistance program through Lifeworks  
• In-house psychiatrist available to support employees' well-being  
• Become part of the Employee Share Units program  
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

• Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.